We had a fantastic stay at Hotel Bonsai. The hotel exceeded our expectations in every way. The rooms were spacious and clean, with a comfortable bed and all the necessary amenities. The breakfast was delicious, with a wide variety of options including fresh fruits, cheese, scrambled eggs. The staff was incredibly helpful and friendly, making sure that we had everything we needed throughout our stay. The hotel's location was ideal, right at the entrance to the old town and within walking distance of the beach. We also appreciated the free parking and the peaceful atmosphere of the hotel.

Nothing to fault. 👍

Avoid this place like the plague. Upon our arrival, we were greeted with the words "Passport" and then "key". We then followed the receptionist towards the only room in the establishment without a terrace or a balcony. Once I ascertained that we indeed had the only room without balcony or terrace, but with a lovely view of discarded pipes and ladders, I went to reception to request another room (the phrasebook came in handy as the receptionist had no English). When another receptionist joined us, she said we couldn't move to another room as we'd "already used the room". When I pointed out that we'd only checked in 15 minutes prior, she tried to use the argument "but you've already used the toilet." When they finally relented and gave us a new room with a stunning view of the mountains, the aircon didn't work and all the springs had gone on the left hand side of the bed.

This place is not a four star hotel. The pool (under a plastic roof) looks like it's filled with green effluent and had the appearance of a disused public toilet. There was no room service, active bar or restaurant. There was a sign up on the (empty) fridge saying it was strictly only for use for "hotel drinks". Despite us being initially led to the worst room in the hotel, there were bugger all people staying there (about five rooms appeared to be filled) which made for a bleak atmosphere. None of this is surprising given they didn't seem to care about anything.

Staff really kind and structure well mantained. Nice rooms.

Air conditioning not always working and breakfast is not so differentiated.

Loved the fresh and varied breakfast, especially the sweet treats. The wellness area was a great place to relax, even though I got lost in the sauna. The location was convenient, just a short walk from everywhere except the English bars.

AC took forever to cool down the room, which gave me plenty of time to appreciate the weak wifi.

Nice pool. Walking distance to San Teodoro centre. Well located, close to supermarkets, restaurants, and beach. Quiet and peaceful for rest. Spacious room with balcony. Welcoming hotel with character and communal seating areas. Friendly staff. Adequate breakfast with a variety of choices

Nothing negative to say

The hotel's location was perfect, just a short walk to the town center and a quick bike ride to the beautiful La Cinta beach. The room was spacious and clean, with a comfortable bed and a sunny balcony. The bathroom was also clean and well-maintained. The staff were extremely friendly and helpful, and the buffet breakfast offered a good variety. they had parking available and bike rentals, making it convenient to explore the area.

Convenient location with nearby restaurants, cafes, and beach. Free parking and supermarket nearby. Quiet atmosphere. Rooms have fridges. Good breakfast with self-serve drinks and a variety of food options. Friendly staff.

The hotel was spotless, quiet, and had large rooms with comfortable beds. The bathroom was spacious and had nice amenities. The breakfast spread was impressive, with a variety of options including cheese, meat products, eggs, fruits. The coffee was excellent and the staff, especially Giulia, were friendly and helpful. The hotel's interior garden was a lovely place to enjoy breakfast. The location was convenient, close to the old town and within walking distance to the beach. Free parking with plenty of space was also a bonus.

Nothing to complain about at all. 😊

I really enjoyed my stay at this hotel. The location is great as it is within walking distance to the beach, and there were plenty of shopping and dining options nearby. The room was spacious and clean, and I appreciated the large comfy bed and sunny balcony. The breakfast buffet was also tasty and provided a good start to my day. Finally, the staff were very friendly and helpful, providing great recommendations and ensuring I had a comfortable stay.

Everything great!

The hotel offered a nice sized room with a balcony and a decent breakfast with pastries, cereals, and cold meats. The key location was ideal, close to the beach and restaurants. Staff was friendly.

The room was quite spacious and very clean. The breakfast was really good, with variety of fresh products. The location was perfect, with the beach and town center just a short walk away.

The wifi could have been a bit stronger and the air conditioning took some time to cool down the room.

This place is in a prime location, close to a stunning beach and within walking distance to the center. The amazing beach la cinta is just a stone's throw away, making it convenient for beach lovers like me to soak up the sun and enjoy the crystal clear waters. The staff here are excellent, providing top-notch service and always willing to go the extra mile. The room was clean and comfortable, ensuring a pleasant stay.

I highly recommend this hotel to everyone.

The hotel is in a great location, within walking distance to the beach, city center, and amenities like grocery stores and restaurants. The staff is friendly and helpful. The hotel itself is beautiful, with succulents everywhere, and has a nice rooftop with lovely views. The rooms are spacious and comfortable.

Felt so comfortable, nothing was too much trouble.

We chose this hotel for its location close to the town, with easy access to restaurants and supermarkets. , the beautiful beach La Cinta was within walking distance. the rooms were spacious, clean, and had modern bathrooms with good amenities. The breakfast service was adequate with a variety of choices, and we enjoyed the rooftop with lovely views.

Room was spacious and had a nice balcony with a view. It was also clean and comfortable. The location was great, close to the center of town and within walking distance to restaurants and shops. The staff were friendly and helpful.

The Wi-Fi was very weak and only accessible near the front desk. the hotel could benefit from some updates and improvements to amenities.